Installation

• Installations will comply with the latest edition of BS7671 and any amendments in force.

• Any making good or re-decorating, including but not limited to filling in chases is excluded from the quote unless otherwise stated. 

• Replacement lights may have a footprint and fixing brackets different to the existing lights, some holes and unpainted walls/ceilings may remain. 

• Any rubble and rubbish will be tidied up but left for the customer to dispose of unless otherwise stated.

• Whilst we try to clean up as best we can dust and small bits of rubble may remain.

• Due care will be taken to prevent accidental and unnecessary damage, however if there is accidental or unnecessary damage, Watt & co. Electrical will not be liable to repair or pay for repairs to any damage sustained during the scope of the work.

• Any additional work not in the quote will be subject to a quote before works will be carried out.

• Fault finding may be unsuccessful.

• Materials supplied by Watt & co. Electrical will carry a 3 year warranty; accidental damage and damage by misuse is not covered. Any 3rd party installations or alterations to the property will void the warranty.

• Main and supplementary bonding needs to be satisfactory before any work is carried out.

• Any circuits to be worked on will need to be proven to be satisfactory before work is carried out.

• Certificates can not be given for 3rd party installations.

• Certificates may be released after final payment.

• The client has 3 months from the invoice date to log any complaints.

• Accessories including but not limited to sockets and switches will be white plastic unless otherwise stated.

• The description and scope of the work is liable to change without notice. The installation will be made safe and a variation order will need to be accepted before work can continue if extra work will be needed.

• By accepting the quote the customer agrees to allow Watt & co. Electrical to take pictures, and film the work carried out for, but not limited to promotional material and social media.

• Where the client is supplying the fittings/accessories, they must be new. Used or second hand fittings will not be installed.

• If client supplied materials are faulty then additional charges will incur to replace them. 

• Due to further risk of electric shock and potential for future problems to arise, Watt & Co. Electrical will not allow work in the rain. Any delays due to poor weather will not incur an additional cost to the client.

Quotes, invoices, payments and fees

• All work is subject to a quote before it commences.

• Installation work will be subject to a non-refundable deposit before work is carried out unless otherwise stated.

• Price assumes the existing circuits are free from faults. Existing faults may incur additional charges.

• Where labour is carried out on an hourly rate, the total is rounded up to the nearest hour.

• Invoices are due on receipt. Cash and card payments to be made on completion of the project and may be charged to a card we already have on file.

• If the total of an invoice is not paid within 1 month of the 'due by' date, legal action will be taken to re-claim the money. Legal costs, late payment fees, interest and any additional labour fees will be added to the invoice.

• Receipts for materials will not be passed on.

• Future works may not be carried out until outstanding invoices have been paid.

• The scope of the work detailed in the quote is liable to change after the quote has been accepted.

• Quotes are valid for 30 days and the price is subject to change.

• Watt & co. Electrical reserve the right to change the price of the quote without notice.

• By accepting a quote the client agrees to let Watt & co. Electrical keep their contact details.

• Changes to a clients information on certificates or reports will incur a £80+VAT administration fee payable before the release of the new certificate or report.

• If a job gets cancelled through no fault of Watt & co. Electrical, all fees such as but not limited to, wholesalers re-stocking fees will be passed on to the customer.

• Phone calls may be recorded for training and monitoring purposes.

• If the client cancels a job prior to starting then the deposit is non-refundable. 

Welfare and access

• Potable running water, electricity and a water closet will be accessible and free of charge. If this is not possible, any hire charges for equipment or welfare facilities will be passed on to the customer.

• If access to the property is not available to carry out works on the agreed date and time, a £80+VAT charge will apply and be added to the final invoice.

• Any return visits to finish a job due to poor access and any time spent waiting for access to a property will be charged at £80+VAT per hour with a minimum 1 hour billable which will be added to the final invoice.